MTD establishes a single point contact for our customer, who oversees the project from beginning to end. This Project Manager (PM) has authority to drive the process and to keep it on track. The PM will develop a timeline in conjunction with the customers needs. This timeline is developed through the APQP process, and each department signs up for it success. Our customers are kept “in-the-loop” through e-mails, by phone or by visits so that they know exactly where their project is.

Service:

Our commitment doesn’t end after sign-off; we can help you later with design changes, maintenance or service support, such as running parts for you when a contingency is needed.